1. What makes Heir Hair Collection different?

We offer 100% Raw Cambodian, Burmese, Indian ,Malaysian,Vietnamese, and Brazilian hair—hand-selected for quality, longevity, and luxury. Our bundles are full, natural-looking, and designed to be styled, colored, and worn with confidence.

2. How long does shipping take?

Orders are processed within 1–2 business days and typically arrive within 2–5 business days depending on your location. You’ll receive tracking details once your order is on the way.

3. Do you accept returns or exchanges?

All sales are final. Due to the nature of our products and for hygiene purposes, we do not accept returns or exchanges. If you receive an incorrect or defective item, contact us within 3 business days of delivery for assistance.

4. Can I color or style the hair?

Yes! Our raw hair can be colored, straightened, curled, and styled just like your natural hair. We recommend consulting a professional stylist for bleaching or dyeing to maintain the integrity of your bundles.

5. How long does the hair last?

With proper care, our raw hair can last 2–3 years or longer. The better you care for it, the longer it will remain flawless.

6. How should I care for my bundles?

• Wash with sulfate-free shampoo & conditioner.
• Use a wide-tooth comb or detangling brush.
• Allow hair to air dry when possible.
• Sleep with a silk or satin bonnet/scarf to protect your crown.

7. Do you offer wholesale or bulk orders?

Yes, wholesale options are available. Please contact us directly at rawtrendzboutique777@gmail.com for details.

8. What if I put the wrong shipping address?

Please double-check your address at checkout. We are not responsible for delays or lost packages due to incorrect addresses. If you notice an error, email us immediately after purchase.