Refunds & Exchanges

Return & Exchange Policy – Heir Hair Collection

At Heir Hair Collection, we are committed to delivering premium quality luxury extensions and wigs. Each bundle is carefully inspected, sanitized, and packaged to ensure you receive only the best.

All Sales Are Final

Because of the nature of our products and for health and hygiene reasons, we cannot accept returns, exchanges, or issue refunds. Once your order has been processed and shipped, it is final.

Why No Returns or Exchanges?

• Human hair extensions are considered a hygiene product. For the safety of our customers, once hair leaves our facility, it cannot be restocked.
• To maintain the integrity, cleanliness, and luxury standard of our collection, every item must remain untouched and unused.

Our Quality Promise

• Every order goes through a strict quality inspection before being shipped.
• Hair is sourced from trusted suppliers and is free of tangling, excessive shedding, or synthetic blends.
• Natural variations in color, texture, or curl pattern are expected since each bundle is 100% human hair, making your purchase unique and authentic.

Order Accuracy

We kindly ask you to double-check your order details before checkout, including:

• Product type and texture
• Length and quantity
• Shipping information

We are not responsible for errors made during checkout.

If There’s a Problem

If you receive the wrong item or a damaged package, please contact us at rawtrendzboutique777@gmail.com within 48 hours of delivery with your order number and photos. We’ll make sure you’re taken care of.